Intelligent business solutions

Practical intelligence built into your business.

Three configurable solutions that connect your information, team and customers—with clear rules, human oversight and measurable outcomes.

01 · AI CRM

A CRM that helps your commercial team maintain momentum

The AI CRM centralises leads, contacts, conversations, tasks and opportunities in one understandable timeline. Enquiries from the website or other channels can be enriched, classified and assigned using approved criteria.

AI can summarise history, suggest the next action, prepare follow-up or identify opportunities without recent activity. Commercial decisions and sensitive communications remain under your team’s control.

Possible capabilities

  • Lead capture and qualification
  • Unified client and opportunity history
  • Prepared reminders, tasks and follow-up
  • Conversation summaries and knowledge search
  • Dashboards for stages and response times

Who is it for?

Best suited to teams receiving enquiries through several channels, spending too much time updating CRM records or needing more consistent follow-up without additional administration.

02 · Trained AI assistant

Answers grounded in your approved business information

The conversational assistant answers frequent questions using a curated knowledge base: services, procedures, documentation, policies or product information. It can operate in English and French using a tone aligned with your organisation.

When a question falls outside scope, requires a decision or includes a sensitive request, the assistant gathers useful context and hands the conversation to a person. Unanswered questions become a practical source of content improvement.

Possible capabilities

  • Selected and versioned knowledge sources
  • Explicit response scope and instructions
  • Enquiry qualification and context collection
  • Human handover with conversation summary
  • Analysis of common questions and content gaps

Who is it for?

Useful when repeated questions occupy your team, information is spread across documents or visitors need guidance before completing an enquiry form.

03 · Smart booking CRM

From availability to payment and client follow-up

The smart booking CRM brings availability, services, clients, payments and appointments into one connected journey. Time slots can synchronise with Google Calendar to prevent double booking and keep the operational schedule current.

After booking, the system can send confirmations and reminders, collect required information and track payment status. Cancellation rules, lead times, resources and exceptions are configured for the way your organisation operates.

Possible capabilities

  • Real-time availability and booking rules
  • Online payment through a secure provider
  • Google Calendar synchronisation
  • Confirmations, reminders and internal notifications
  • Client record, history and operational dashboard

Who is it for?

Designed for organisations managing appointments, services or resources that want to reduce manual coordination while retaining a complete view of every client.

Responsible implementation

Safeguards designed in from the start

Controlled sources

Responses use only explicitly approved information and connected systems.

Human handover

Ambiguous, sensitive or out-of-scope situations are transferred to a person.

Measurable monitoring

Logs, feedback and indicators make the solution observable and improvable.

Which process would you like to simplify?

Describe the context through our secure form. We will help identify the right starting point.

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